Lead Supervisor- Gondolier Program

BESTAgency is seeking candidates for the LEAD SUPERVISOR position.  The LEAD SUPERVISOR is responsible for assisting with the daily operation of The Gondolier Program at the Venetian Resort.  Under the direction of the Program Manager, this position assists in the supervision of the program employees, maintenance of proper documentation in accordance with safety, worker’s compensation, and company guidelines, and performance of exceptional customer service through positive guest interactions.



– Assists Gondola Entertainment Manager and Assistant Manager in general operations of Inside and Outside Gondola attractions. 

– Assists Gondola Entertainment Manager and Assistant Manager in supervision and training of Dock Supervisors. 

– Serves as Training Coordinator for all new gondola dock supervisor recruits to the Gondola Program. 

– Assists Gondola Entertainment Manager and Assistant Manager in hiring and process of Supervisory Staff and auditions for Gondolier Staff 

– Performs weekly inventory of all 2 way radios and working condition. – Assists Gondola Entertainment Manager and Assistant Manager in training and supervision of Gondola Captains and their responsibilities. 

– Assists Gondola Entertainment Manager and Assistant Manager in Quarterly Training Programs, i.e. Employee Evaluations, Emergency Evacuation Procedures, Clark County Requirements. 

– Assist with Employee orientation for Gondola Staff 

– Other related tasks as deemed necessary 


– Working knowledge of all Gondola rotations for both Inside and Outside attractions. 

– Working knowledge of all Emergency Evacuations as required 

– Ability to safely negotiate a motorized Gondola within both attractions.- For Training purposes 

– Ability to write and communicate the use of required paperwork within Entertainment Office, and Gondola Dock. 

– Ability to understand and determine the cause and result of a boat accident on either attraction. 

– Ability to orally correct and discipline staff when necessary and prudent. 

– Ability to walk/stand for long periods



– Management and Supervisory experience is necessary 

– Must have practical knowledge of MICROSOFT WORD, and EXCEL. – Must be able to handle multiple tasks at one time 

– Must be able to work without direction or designated assignments.



  • Health, Dental, and Vision available to Full-time employees after 60 days
  • This position is Full-time- Hourly
  • Compensation- DOE


The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this position