Assistant Program Entertainment Manager

The Assistant Program Entertainment Manager is responsible for supporting the Program Entertainment Manager with the daily operations of the Entertainment Program as it relates to the client, all program employees, and Corporate Office team. The Assistant Program Entertainment Manager works under the direction of the Program Entertainment Manager to promote positive guest, client, and team member experiences by ensuring that all areas and aspects of the program are running at the optimum performance level. They work under the Program Entertainment Manager’s direction with respective clients/partners to coordinate projects, maintain overall program quality and integrity, and ensure policies and procedures are consistently enforced and followed.

– Completes and distributes schedules according to the Program Entertainment Manager and client requests and requirements, makes modifications as needed and informs the employees accordingly; all schedules must be prepped and sent 2 weeks in advance to employees and corporate office after approval by the Program Entertainment Manager
– Ensures all employees sign in and clock in through PAYCHEX correctly each day. Assists in managing all timesheets and distributing to the Finance Department.
– Under the direction of the Program Entertainment Manager, develops and assists with employee/team member contracts and contract renewals and modifications to Policies & Procedures
– In conjunction with the hiring team, assists with interviewing, casting and training employees; assigning and directing work; appraising performance; rewarding and disciplining employees – *note: may be involved in one or all of the hiring process.
– Upholds strong communication channels with the Corporate Team and on-site management team to ensure consistent messaging relating to discipline, appearance standards and daily responsibilities.
– Assists in managing the delegation and completion of paperwork associated with the program including but not limited to shift schedules, time and attendance, maintenance logs, disciplinary forms, performance evaluations and worker’s compensation documentation
– Must attend training, meetings and certification courses required by client and BESTAgency
– Perform other duties as assigned

Candidates should possess the following:
– Previous Management Experience, preferably in the entertainment, hospitality or food and beverage industry; a minimum of 2 years in managing employees and/or talent, preferably groups of 20+
– Familiar with creating and managing a schedule for 20+ employees.
– Demonstrated organizational skills, and the ability to work independently and as a part of a team
– Adept at supervising and motivating employees
– Excellent leadership skills
– Professional attitude and demeanor
– Ability to communicate both orally and in writing
– Ability to multitask
– Must have strong interpersonal skills
– Flexible schedule
– Ability to maintain good working relationships with co-workers, management, employees, clients, vendors and talent
– Ability to maintain composure in a sometimes high stressed, fast paced environment.
– Knowledge of computer programs including MS Office, Google Suite, and the Internet.

– PTO, Health insurance, Dental insurance, and Vision Insurance available to Full-time employees after 60 days probationary period

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this position.

Interested candidates should email their resumes to