Technical Systems Engineer

Job Summary

BESTAgency is looking for a talented Systems Engineer who has the necessary experience to help expand existing infrastructure and troubleshoot problems as they arise.  The ideal candidate for this position can self-prioritize critical tasks and coordinate the maintenance, daily operation, and expansion of our systems to help ensure that all productions and events are executed flawlessly.  Quality traits include being a self-starter, having an in-depth knowledge of systems infrastructure, and being able to work and communicate well with other technicians, as well as clients.

Job Responsibilities

  • Monitor existing audio/video distribution systems daily to ensure system integrity
  • Oversee the development, acquisition, and installation of new hardware and software as CAPEX money permits
  • Identify loopholes in the technical systems and/or processes, and develop a plan to eliminate those issues
  • Provide technical support as needed for BESTAgency Production team, as well as Media team
  • Ensure consistent availability of technical resources, specifically as it relates to live shows and events
  • Light Information Technology (IT) work as needed, as it relates to the technical system(s) infrastructure
  • Develop and maintain a close working relationship with equipment vendors and service technicians
  • Troubleshoot issues as they arise, and generate detailed reports pertaining to those challenges in a timely manner

Job Qualifications

  • 3+ years of experience in system engineering and basic IT support
  • Basic understanding of Audio/Visual system requirements
  • Experience preferred with MediaMatrix, London BSS, Crestron, Christie Spyder Processors, ClearCom, Sedna, and Daktronics Display Studio Media Servers/Venus Scheduling
  • Professional experience/certification on above-listed systems, otherwise applicant must be willing to travel to obtain necessary certifications/training
  • Exceptional knowledge and networking skills required, including a great understanding of signal flow, superb troubleshooting skills, and the ability to keep composure in stressful situations
  • Must have excellent interpersonal skills, including the ability to make staff/clients feel at ease, by speaking in a non-technical way that they understand
  • Must possess the ability to lift 50 lbs., and the physical stamina to traverse the property for a long period of time

How to Apply
Please email resume to

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this position